Privacy Policy

Your data privacy is our law

Data Privacy Statement of Euro Payment Group GmbH

We offer the customers a wide array of electronic payment products and services. Our aim is to ensure that enterprises and consumers worldwide can process and settle their payments secure and smooth.

Security and privacy of personal data is one of the most important aspects in processing and settling payment transactions. This is why Euro Payment Group GmbH pays particular attention to compliance with data protection law provisions, especially the stipulations of the German Federal Data Protection Act (BDSG), the Telemedia Act (TMG) and the Telecommunications Act (TKG).

The following statement covers all important aspects of data privacy. Please take note of the information set out below.


Information about the services offered by Euro Payment Group GmbH is given on our website. In addition, Euro Payment Group GmbH also offers various information systems through which connected online merchants can obtain information about the payments settled through Euro Payment Group GmbH.

Responsible entity

Responsible party in the meaning of the law is Euro Payment Group GmbH, Rotfeder Ring 11, 60327 Frankfurt, Germany.

Contracted data processing

The respective customer is the entity responsible for all data handled within the context of contracted data processing. Euro Payment Group GmbH refers all inquiries about these data to the customer in question. In all cases in which Euro Payment Group GmbH acts as the principal it is ensured, that the technical and organisational measures pursuant to § 9 BDSG are in place.

Anonymous page view

Website pages of Euro Payment Group GmbH can generally be viewed without the necessity of entering personal data. Data collected automatically (see below) are anonymized before being stored and used. Euro Payment Group GmbH reserves the right to evaluate these data for statistical purposes.

Collecting and processing data related to persons

EURO Payment Group GmbH is commissioned by its customers (merchants) to process payments-specific data within the context of payments settlement and the services pertaining to this (e.g. risk management). In its role as contracted data processor, Euro Payment Group GmbH pays particular attention to compliance by the connected customers with the principle of data frugality as defined in the Federal Data Protection Act.

The connected customer (merchant) is the party responsible for the processed payments data. Especially sensitive data, such as credit card numbers and account data, are handled in the payments processing. In accordance with the PCI-DSS regulations, the data are stored exclusively in encrypted form in the databases of Euro Payment Group GmbH.

The data processed to order of the connected customers (merchants) are used exclusively for the purposes commissioned by the customer – e.g. payments settlement and risk management. In so doing and depending on the services commissioned, further data may transmitted to 3rd parties for the purpose of validation e.g. IP geo location information or creditworthiness information.

All data processed to order are stored as stipulated by the customer and deleted on the instruction of the customer – but at the latest on expiry of the due periods stipulated by law. Data is usually blocked instead of deleted if a customer wishes his personal data to be deleted before these statutory periods expire.

Forwarding data related to persons

Euro Payment Group GmbH uses data related to persons exclusively for those purposes commissioned by connected customers (merchants). Data is forwarded exclusively to subcontractors of Euro Payment Group GmbH for transaction settlement. Data can be forwarded to the corresponding service providers, such as credit information agencies, for commissioned purposes of identity verification and fraud protection.

Data are not forwarded to other third parties for any other purposes – especially address trading.

Automatically collected data

Data are collected for statistical purposes in order to continually improve the Euro Payment Group GmbH website design. All data automatically transmitted by the customer while visiting the Euro Payment Group GmbH website is collected. These data include the IP address, visited pages, date and time of the visit, cookies and information about the used browser, operating system and the language settings.


Cookies are text files sent to your computer so that it will be recognized again when the website is revisited. Euro Payment Group GmbH uses cookies in some areas of its website to make using the Euro Payment Group GmbH pages easier for the customer and to help us design them in a more individual and distinctive way.

The customer can configure his browser so that he is informed when a cookie is set or can block the setting of cookies altogether. Information about this can be found in the help function of the browser used.

External links

Links to third party web pages are placed on some pages of the Euro Payment Group GmbH website in order to give customers more extensive information. Euro Payment Group GmbH has no influence over these pages and assumes no responsibility for their contents. The fundamentals of this data privacy statement do not apply for these external pages.

Revocation right

The customer can revoke his agreement to the collection, processing and use of personal data at any time with effect for the future. The revocation must be directed to the responsible entity stated above.

We point out that Euro Payment Group GmbH may possibly no longer be able to perform the desired services in the event of revocation.

Information right

Euro Payment Group GmbH informs the user on request about the stored data related to his person. This information can also be given electronically if the user so wishes.